Privacy Policy

At Melbourne Share Kitchen, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, contact us, make enquiries, or book our shared kitchen facilities.

1. Information We Collect

We may collect the following personal information:

  • Full name
  • Business name
  • Email address
  • Mobile number
  • Billing and payment information
  • Booking details
  • Identification details where required
  • Website usage information and cookies

2. How We Collect Information

We collect information when you:

  • Submit an enquiry form
  • Make a booking
  • Contact us by phone or email
  • Subscribe to updates or marketing communications
  • Visit and use our website

3. Why We Collect Your Information

We collect your information to:

  • Manage bookings and enquiries
  • Provide kitchen rental services
  • Communicate important updates
  • Process payments and invoices
  • Improve our services and website
  • Send promotional offers and updates (where permitted)

4. Disclosure of Information

We may share your information with:

  • Payment processing providers
  • IT and website service providers
  • Professional advisers or legal authorities where required by law

We do not sell or rent your personal information to third parties.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Information may be stored electronically using secure systems and software providers.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and understand website traffic.

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To make a request, please contact us using the details below.

8. Marketing Communications

We may send promotional emails, offers, or updates about our services. You can unsubscribe from marketing communications at any time.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this website.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Melbourne Shared Kitchen operates under Melbourne City College Pty Ltd

with ABN: 77 602 164 625 and operates in accordance with all applicable Australian business and food safety regulations.